Self-Pay

Happy doctor and businessman cooperating while making plans over touchpad at doctor's office. Focus is on doctor.

Provider eliminates cost, drives revenue, and optimizes Epic technology through data analytics

November 11, 2022

Provider eliminates cost, drives revenue, and optimizes Epic technology through data analytics. Case Study Provider eliminates cost, drives revenue, and optimizes Epic technology through data analytics. An academic medical center of 330 beds and $700M+ NPR experienced growing self-pay inventory, increased days to pay, and decreased payment volume and amount despite census stability. They sought…

A female medical professional listening in a meeting

Client collects an additional $5M while increasing patient satisfaction

November 11, 2022

Client collects an additional $5M while increasing patient satisfaction. Case Study Client collects an additional $5M while increasing patient satisfaction. This client of 402 beds and $647M NPR needed to improve balanceafter insurance, self-pay collections. The patient experience and self-paycollection rate was faulting partially due to confusing statements and thepatient payment system. Download the Case…

Handshake of a doctor and a businessman closing a deal

Back-end integration creates streamlined, best practice recovery processes

November 11, 2022

Back-end integration creates streamlined,best practice recovery processes. Case Study Back-end integration creates streamlined, best practice recovery processes. Poor patient communication and inconsistent statement delivery at this 571-bed system led to declining revenue, poor patient satisfaction anddemoralized customer service staff. They needed healthcare revenue cycle expertise to oversee the entire patient responsibility inventory, improve performance visibility…