Back-end integration creates streamlined,
best practice recovery processes.

Case Study

Back-end integration creates streamlined, best practice recovery processes.

Poor patient communication and inconsistent statement delivery at this
571-bed system led to declining revenue, poor patient satisfaction and
demoralized customer service staff. They needed expertise to oversee the
entire patient responsibility inventory, improve performance visibility and
seamlessly facilitate account transfer from active AR to self-pay and on to
the bad debt vendor.