Provider eliminates cost, drives revenue, and optimizes Epic technology through data analytics.

Case Study

Provider eliminates cost, drives revenue, and optimizes Epic technology through data analytics.

An academic medical center of 330 beds and $700M+ NPR experienced growing self-pay inventory, increased days to pay, and decreased payment volume and amount despite census stability. They sought validation of the methodology and efficacy of propensity-to-pay scoring provided by their vendor on which they based their self-pay work flow. The score automated the frequency, duration and messaging of follow-up statements and there was concern that scores did not accurately align with the activity efforts and expected payment levels.