“Outsourcing was absolutely the right call, and I would recommend it to other organizations that have similar problems, if nothing more than to help identify what the root causes of the denials are to avoid them going forward.”

"Savista was able to provide us with solid recommendations which contributed to a smooth implementation and seamless transition to our new workflow. I was impressed with their knowledge from an operational and technological standpoint, but what stood out the most was how much they prioritized patient satisfaction throughout every step of the process."

“I wanted to thank you and your team for your dedicated work on our account. We definitely wouldn’t be where we are without your help.”

"Not only did Savista help our coding operations, but they also made helpful recommendations for overall revenue cycle performance. In large part due to Savista’s improvements in coding performance, our overall financial performance went from monthly losses to gains."

“Your Care Management team member is doing a fantastic job. He is very responsive. Many times when I reach out to him about uninsured patients, he has already seen them without being asked. He has completely made managing our uninsured and under insured patients easier.”

“I have patients calling me every day thanking me for going to this vendor.”

"What made us choose Savista over others was the cultural fit. They listened and provided creative solutions to address our needs, which demonstrated we could partner, that we would go the extra mile to help each other. It’s every day, back and forth, working side-by-side to solve problems. I call it insourcing rather than outsourcing."

"The fast and efficient implementation of the full business outsourcing engagement enabled our team to accelerate cash while improving productivity."

"These are tremendous accomplishments, and you should be extremely proud of yourselves. I can’t stress enough how impressed and proud I am with this team! This is true TEAMWORK!"

"Due to our geographic location, it is very challenging to hire/maintain HIM staff, and through my tenure, Savista has provided the staff, expertise and services. Most specifically over the past year plus, Savista has provided excellent leadership, which has been the key to our newfound success."

"What is the most important is sustainability. The Savista team engaged with my staff and were educators on how revenue cycle works and how to correct errors. The proof is in the decline of our DNFB accounts, increase in authorization rates, and decrease in initial denials."

“Thank you for advising [us] on the need to focus on the specific cancer type for standard 4.4 today on the Cancer Committee. Breath of fresh air having your team with us for this site…I’d seen the previous vendor quiet and not really serving in an advisory capacity”

“…I am very satisfied with Savista services to our organization and would not mind being a reference for such an amazing coding team”

"Within six months of [Savista’s] engagement with us, all of the problems and issues had gone away. It was a night-and-day difference. Every aspect of the HIM department and the revenue cycle had improved."