Outsourcing

Case Study: AR outsourcing partnership revitalizes revenue cycle operations and increases cash

November 15, 2022

AR outsourcing partnership revitalizes revenue cycle operations and increases cash. Case Study AR outsourcing partnership revitalizes revenue cycle operations and increases cash. This client with 215 beds and $277M NPR was a long-term partner that needed to revitalize operations and increase cash. Job loss due to the pandemic left their region with above average unemployment…

Case Study: Nationally recognized academic medical center sees 35% improvement in denial write-offs with outsourcing.

November 15, 2022

Nationally recognized academic medical center sees 35% improvement in denial write-offs with outsourcing. Case Study Nationally recognized academic medical center sees 35% improvement in denial write-offs with outsourcing. A physicians’ group for an 885-bed, $2.5B NPR academic medical center experienced a growing patient liability population resulting in a rise in uncompensated care, denial write-offs and…

Case Study: Academic health system exceeds cash goal with streamlined revenue cycle

November 15, 2022

Academic health system exceeds cash goal with streamlined revenue cycle. Case Study Academic health system exceeds cash goal with streamlined revenue cycle. An academic health system with 2,700+ beds and $5.15B NPR experienced decreasing profit margin and cash flow from declining patient revenue, putting their financial health at risk. Bottom-line impact from a system conversion,…

Case Study: Client reduces AR days by 36% in 120 days

November 14, 2022

Client reduces AR days by 36% in 120 days. Case Study Client reduces AR days by 36% in 120 days. This 47-bed acute care hospital battled delayed reimbursement and missed revenue due to coding accuracy and productivity. They saw an increase of coding-related denials and lower-than-anticipated reimbursement levels. Coders had limited access to training resources…

Case Study: Outsourcing partnership transforms HIM-related KPIs and reduces DNFC by 83%

November 11, 2022

Outsourcing partnership transforms HIM-relatedKPIs and reduces DNFC by 83%. Case Study Outsourcing partnership transforms HIM-related KPIs and reduces DNFC by 83%. This 478-bed health system struggled with essential HIM performance metrics. The department had a sustained record completion backlog, ongoing troubles with coding quality and production, as well as ineffective interdepartmental relationships. Their executive leadership…

Case Study: Client transforms HIM KPIs and DNFC by 66% and continues to sustain improvements

November 11, 2022

Client transforms HIM KPIs and DNFC by 66% and continues to sustain improvements. Case Study Client transforms HIM KPIs and DNFC by 66% and continues to sustain improvements. This 25-bed critical access hospital with $130M NPR was not meeting their financial KPIs following an EMR implementation. They battled with inaccurate record filing, a backlog of…

Case Study: Patient and physician satisfaction improved with patient access transformation

November 11, 2022

Patient and physician satisfaction improved with patient access transformation. Case Study Patient and physician satisfaction improved with patient access transformation. Inconsistent and ineffective patient access processes affected revenue and timely service delivery for this acute care facility with 407 beds and $273M NPR. Incomplete registrations, lack of coverage verification, authorization and financial clearance prior to…

Strategic Partnerships and Outsourcing to Confront Labor Shortages

February 2, 2022

As the onslaught of COVID-19 persists into a yet another calendar year, the healthcare sector remains entrenched in economic pressure. The Great Resignation of 2021 saw record numbers of people quitting their jobs amid the pandemic, with a whopping 4.5 million US workers resigning in November alone.1 According to data from the Bureau of Labor…

Ensure Sustained Financial Growth with Effective Outsourcing

January 12, 2022

The ongoing effects of the pandemic have spurred dramatic operational changes for healthcare providers, swiftly transforming the patient experience. From our growing reliance on telemedicine and contactless care, to the absence of elective surgeries throughout much of 2020, hospitals of late have justifiably pivoted from the norm while navigating unprecedented times. Amid the changing landscape,…

Revenue cycle management issues? Reimbursements impacting margins? Consider outsourcing

March 1, 2021

American’s have always had a healthy appetite for medical innovation, however access to the latest health solutions technology and medical advances comes at a price, fueling what today is a $3 trillion+ industry1. With an estimated 90 percent of the population now insured2, determining who pays is the ultimate conundrum in medical billing. To help…