Reduce the Impact of Uncompensated Care
Is your net revenue being heavily impacted by the shifting payer mix, charity care and increasing bad debt? Do you have the resources and technology to screen self-pay patients for every potential funding source? If not, we do. We've been successfully implementing patient engagement solutions to enroll uninsured patients into paying programs for over 30 years.
With Medicaid expanding and marketplace coverage criteria ever changing, let our experts help you leverage a virtual eligibility and enrollment program to effectively increase enrollments, expand accessibility and guide your patients through the complexities of government and community assistance.
Our Eligibility and Enrollment Services will:
- Identify and secure all available coverage for patients.
- Combat social determinants of health to improve outcomes.
- Provide a virtual, patient-centric process supported by technology to increase patient engagement.
- Go beyond traditional enrollment with process optimization, program development and community support.
By the Numbers
Provider for complex populations:
Return on investment
Reduction in ineligible dollars
High-touch provider for complex populations reduces ineligible Medicaid dollars by 97%. Case Study High-touch provider for complex populations reduces ineligible Medicaid dollars by 97%. BrightSpring, a complex care provider who assists clients residing in intermediate care facilities and/or receiving home-based services, saw a climbing number of ineligible Medicaid clients. This forced the client to write…Read More >
Non-profit system uses Epic optimization to improve enrollment process for patient eligibility. Case Study Non-profit system uses Epic optimization to improve enrollment process for patient eligibility. Jefferson Health, 607-bed, three hospital system experienced patient interview delays, slowed account conversion and increased risk of error when attempting to secure coverage for under and uninsured patients. Eligibility…Read More >
Medicaid eligibility conversion and collections improved by optimizing enrollment processes. Case Study Medicaid eligibility conversion and collections improved by optimizing enrollment processes. For this academic health system of 1,104 beds and $1.8B NPR, Medicaid eligibility processes were highly manual and workflow had not been assessed since their Epic transition. This resulted in fewer conversions, less…Read More >
Patient access crisis drives innovation. Case Study Patient access crisis drives innovation. Covid-19 incited a meteoric rise in emergency room visits. This surge in patients necessitated additional staff, increased registration efforts, and expanded follow-up services at the same time the pandemic created staff shortages and state mandated restrictions in onsite patient interactions. Fueling the obstacles,…Read More >
Make the Most of Price Transparency Data:Charge and Reimbursement Benchmarking Thought Leadership Make the Most of Price Transparency Data: Charge and Reimbursement Benchmarking With the introduction of Hospital and Health Plan Price Transparency regulations and increasing prevalence of high deductible health plans, hospital chargemasters have become price comparison tools for creating revenue cycle benchmarks. In…Read More >
Steps to Improve Patient Satisfaction and Increase Revenue Thought Leadership Steps to Improve Patient Satisfaction and Increase Revenue The enormous influx of eligible Medicaid and community benefit participants poses both an opportunity and challenge for healthcare providers. The shortage of trained staff and the changing healthcare landscape demands that providers think “outside the box” to…Read More >
Public Health Emergency (PHE) Renewed. Medicaid Extended Again. April 13, 2022 Recently Reuters reported that the COVID-19 PHE (Public Health Emergency) end date has been pushed back after a renewal. The extension allows “millions of Americans to keep getting free tests, vaccines and treatments for at least three more months,” according to the news…Read More >
Social determinants of health and value-based reimbursement Two of the biggest trends in modern health policy are shaping the evolution of today’s Medicaid programs. For starters, the shift towards value-based payment (VBP) is helping providers address health-related factors beyond a patient’s immediate need for care. Along with an increasing emphasis on social determinants of health, this shift is…Read More >
Minimizing Financial Risk in a Consumer-Driven Environment When examining today’s consumer-driven approach to healthcare, there are multiple factors to consider in order to minimize financial risk and ensure appropriate reimbursement. Understanding your patients is the first step. Patients have gained increased control in the business of healthcare over the years, especially given the expansion of virtualization…Read More >
Ensuring Sustainable Revenue Cycle Health At Skilled Nursing Facilities With a focus on cutting costs, today’s payers are looking closely at site of care when it comes to treatment options. Hospitals are among the most expensive sites of care, prompting a general shift towards skilled nursing facilities (SNF) as an alternative. According to Becker’s Hospital Review,…Read More >