Patient Access

Doctor and patient using digital tablet in clinic

Patient and physician satisfaction improved with patient access transformation

November 11, 2022

Patient and physician satisfaction improved with patient access transformation. Case Study Patient and physician satisfaction improved with patient access transformation. Inconsistent and ineffective patient access processes affected revenue and timely service delivery for this acute care facility with 407 beds and $273M NPR. Incomplete registrations, lack of coverage verification, authorization and financial clearance prior to…