Financial Clearance

Preeminent patient health solutions start before the patient sees a physician. Setting financial expectations accurately, early and often provides enhanced levels of patient satisfaction and enables the provider to focus on offering the highest level of care possible. If gaps exist in a hospital’s patient financial clearance process, predictability quickly breaks down, leaving patients feeling…

Imagine the following scenario: Mrs. Jones has been experiencing back pain. Her doctor ordered an MRI to look for disc problems in the spine. Although the test was scheduled several weeks in advance, when she arrives for her appointment she is told that it has not been pre-authorized and she will have to reschedule. She…