Thought Leadership

HIM Director Reflects on EHR Conversion A Year After Go-Live

November 6, 2023

HIM Director Reflects on EHR Conversion A Year After Go-Live Interviewees:   Shannon Maio (CSD)  |  Senior Director, Client Success Kris Knight  |  Vice President, Clinical Documentation Tammy Stratton  |  HIM Director     EHRs are a valuable tool for healthcare organizations, but when considering adoption and achieving the desired benefits, the failure rate can…

Revolutionizing the Healthcare Revenue Cycle: The Crucial Role of Interoperability Standards and AI

October 11, 2023

Revolutionizing the Healthcare Revenue Cycle: The Crucial Role of Interoperability Standards and AI Laxmi Patel  |  Chief Strategy Officer     In the ever-evolving landscape of healthcare, the integration of artificial intelligence (AI) has emerged as a transformative force, holding the promise of revolutionizing patient care, diagnosis, and treatment. Yet, to fully unlock the potential…

Globalization: The Power of Global Centers of Excellence in the Revenue Cycle

October 9, 2023

The Power of Global Centers of Excellence in the Revenue Cycle Laxmi Patel  |  Chief Strategy Officer     Given the financial and staffing challenges healthcare is facing today, globalization is here, and it’s here to stay. Globalization has gotten a bad rap for many years, but when fully understood and employed in the right…

Laxmi Patel - Strategy and M&A

Your EHR is the Most Powerful Tool You Have: Steps to Getting the Most Out of your Epic Investment

October 9, 2023

Your EHR is the Most Powerful Tool You Have: Steps to Getting the Most Out of your Epic Investment Laxmi Patel  |  Chief Strategy Officer   Epic has changed the face of healthcare; becoming the one source of truth and reporting for many organizations. It provides a wide range of comprehensive functionalities across patient experience,…

Maximizing Revenue and Compliance: The Vital Role of Revenue Integrity in Healthcare Organizations

October 9, 2023

Maximizing Revenue and Compliance: The Vital Role of Revenue Integrity in Healthcare Organizations KYLE SHERSETH | VP, Revenue Cycle Solutions     The word integrity is defined as the condition of being unimpaired, or sound in construction. When applying this definition to your revenue cycle operations, having revenue integrity means that your healthcare organization is…

Finding Balance in Patient-Centric RCM

October 6, 2023

Finding Balance in Patient-Centric RCM Laxmi Patel  |  Chief Strategy Officer   A successful revenue cycle should not be seen as a series of numbers, financial statements, and outcomes. It must encompass the entire patient journey, which should continue to be the central focus and the heart of healthcare. Unfortunately, in pursuit of efficiency and…

Medical staff meeting. sharing information on a laptop

Balancing the Use of Automation Within the Healthcare Revenue Cycle

August 8, 2023

Balancing the Use of Automation Within the Healthcare Revenue Cycle John Hataway  |  Senior Director – Continuous Improvement & Automation   Typically, hearing the terms “Automation or AI” elicits one of two responses– an immediate sense of apprehension and avoidance, or a complete overestimation about its capabilities, though in some cases those two responses go…

A female doctor and a businessman checking a tablet together

Getting the Most from your EHR Investment

November 11, 2022

Getting the Most from your EHR Investment Thought Leadership Getting the Most from your EHR Investment An EHR is one of the biggest investments a provider will make, adding up to millions, or even billions, of dollars in software, time, and resources. On average, an EHR can take six months to a year to implement,…

Make the Most of Price Transparency Data: Charge and Reimbursement Benchmarking

November 11, 2022

Make the Most of Price Transparency Data:Charge and Reimbursement Benchmarking Thought Leadership Make the Most of Price Transparency Data: Charge and Reimbursement Benchmarking With the introduction of Hospital and Health Plan Price Transparency regulations and increasing prevalence of high deductible health plans, hospital chargemasters have become price comparison tools for creating revenue cycle benchmarks. In…

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Steps to Improve Patient Satisfaction and Increase Revenue

November 11, 2022

Steps to Improve Patient Satisfaction and Increase Revenue Thought Leadership Steps to Improve Patient Satisfaction and Increase Revenue The enormous influx of eligible Medicaid and community benefit participants poses both an opportunity and challenge for healthcare providers. The shortage of trained staff and the changing healthcare landscape demands that providers think “outside the box” to…