Thought Leadership

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New Revenue Cycle Partnerships: Ensuring Success If Conducting Remote Assessments

January 4, 2024

New Revenue Cycle Partnerships: Ensuring Success If Conducting Remote Assessments Healthcare providers across the U.S. are losing billions of dollars annually due to revenue cycle inefficiencies. Many organizations are opting to partner with a revenue cycle services organization to minimize revenue gaps and improve their bottom line. Once a revenue cycle partner is selected, a…

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7 Steps to Success in Proactive Denials Management and Prevention

January 4, 2024

7 Steps to Success in Proactive Denials Management and Prevention Kyle Sherseth  |  Vice President – Revenue Cycle Solutions     In 2021, denials rose to an average 11% of all claims, with the cost of denials increasing 67% year over year1. This translates to 110,000 unpaid claims for an average-sized health system. It’s no…

Optimizing the Healthcare Revenue Cycle with Emerging Tech

January 4, 2024

Optimizing the Healthcare Revenue Cycle with Emerging Tech John Hataway  |  Senior Director – Continuous Improvement & Automation     The healthcare revenue cycle historically, and in all too many cases presently, has relied heavily on manual processes and paper-based systems. This is a labor-intensive, time-consuming method prone to errors. Gradually, we’ve seen digitalization such…

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Use Cases and Risks for AI, Blockchain and Predictive Analytics in the Healthcare Revenue Cycle

January 2, 2024

Use Cases and Risks for AI, Blockchain and Predictive Analytics in the Healthcare Revenue Cycle This article was originally published in Healthcare Business Today   John Hataway  |  Senior Director – Continuous Improvement & Automation     The future of the healthcare revenue cycle involves leveraging emerging technology while maintaining the human-centric element of healthcare.…

HIM Director Reflects on EHR Conversion A Year After Go-Live

November 6, 2023

HIM Director Reflects on EHR Conversion A Year After Go-Live Interviewees:   Shannon Maio (CSD)  |  Senior Director, Client Success Kris Knight  |  Vice President, Clinical Documentation Tammy Stratton  |  HIM Director     EHRs are a valuable tool for healthcare organizations, but when considering adoption and achieving the desired benefits, the failure rate can…

Revolutionizing the Healthcare Revenue Cycle: The Crucial Role of Interoperability Standards and AI

October 11, 2023

Revolutionizing the Healthcare Revenue Cycle: The Crucial Role of Interoperability Standards and AI Laxmi Patel  |  Chief Strategy Officer As originally published in Medical Economics     In the ever-evolving landscape of healthcare, the integration of artificial intelligence (AI) has emerged as a transformative force, holding the promise of revolutionizing patient care, diagnosis, and treatment.…

Globalization: The Power of Global Centers of Excellence in the Revenue Cycle

October 9, 2023

The Power of Global Centers of Excellence in the Revenue Cycle Laxmi Patel  |  Chief Strategy Officer     Given the financial and staffing challenges healthcare is facing today, globalization is here, and it’s here to stay. Globalization has gotten a bad rap for many years, but when fully understood and employed in the right…

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Your EHR is the Most Powerful Tool You Have: Steps to Getting the Most Out of your Epic Investment

October 9, 2023

Your EHR is the Most Powerful Tool You Have: Steps to Getting the Most Out of your Epic Investment Laxmi Patel  |  Chief Strategy Officer   Epic has changed the face of healthcare; becoming the one source of truth and reporting for many organizations. It provides a wide range of comprehensive functionalities across patient experience,…

Maximizing Revenue and Compliance: The Vital Role of Revenue Integrity in Healthcare Organizations

October 9, 2023

Maximizing Revenue and Compliance: The Vital Role of Revenue Integrity in Healthcare Organizations KYLE SHERSETH | VP, Revenue Cycle Solutions     The word integrity is defined as the condition of being unimpaired, or sound in construction. When applying this definition to your revenue cycle operations, having revenue integrity means that your healthcare organization is…

Finding Balance in Patient-Centric RCM

October 6, 2023

Finding Balance in Patient-Centric RCM Laxmi Patel  |  Chief Strategy Officer   A successful revenue cycle should not be seen as a series of numbers, financial statements, and outcomes. It must encompass the entire patient journey, which should continue to be the central focus and the heart of healthcare. Unfortunately, in pursuit of efficiency and…