90% of Inventory Resolved Through Small Balance Recovery

Case Study

Small balance recovery partnership resolves 90% of inventory and significantly increases revenue.

A 5,500-bed, multi-state system with $6.7B NPR experienced growing AR days and frustrated staff due to high account volume that restricted their ability to analyze payer issues, reimbursement delays and denial reasons. A lack of resources and budget for small-balances led to accounts <$2,000 not being worked after billing. Combined, these factors resulted in lost revenue due to timely filing, underpayments and nonpayment.