Patient Access
Finding Balance in Patient-Centric RCM
Finding Balance in Patient-Centric RCM Laxmi Patel | Chief Strategy Officer A successful revenue cycle should not be seen as a series of numbers, financial statements, and outcomes. It must encompass the entire patient journey, which should continue to be the central focus and the heart of healthcare. Unfortunately, in pursuit of efficiency and…
Patient and physician satisfaction improved with patient access transformation
Patient and physician satisfaction improved with patient access transformation. Case Study Patient and physician satisfaction improved with patient access transformation. Inconsistent and ineffective patient access processes affected revenue and timely service delivery for this acute care facility with 407 beds and $273M NPR. Incomplete registrations, lack of coverage verification, authorization and financial clearance prior to…