Safety net system transforms denial backlog into $20M+ gain.

Case Study

Safety net system transforms denial backlog into $20M+ gain.

This 800-bed, $532M NPR safety net system struggled with retaining the resources needed to address an immense denial backlog and lacked visibility into their root causes. This threatened cash collections and financial viability of the system. Post implementation woes from an EHR transition, limited reporting capabilities and a challenging payer mix further contributed to their troubles.