Patient Engagement

Provide streamlined patient touchpoints to reduce inefficiencies and increase patient satisfaction.
Financial Clearance
Reduce bad debt, denials and cancellations by confirming and communicating patient responsibility pre-service.
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Eligibility & Enrollment
Reduce uncompensated care and cultivate provider loyalty by identifying and securing all available financial coverage for your patients in need.
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Patient Access
An effective patient access program sets the tone for patient engagement, increases collections and improves outcomes.
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Self-Pay & Bad Debt
Increase collections with a program based on customer service, account prioritization, patient education and visibility into performance.
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57% increase in financial clearance rate
– from 40% to 97%

96.5% reduction in ineligible
Medicaid dollars in 10 months

66% reduction in patient wait times,
consistently ranking within best practice range

$5M in revenue in <1 year with
increased patient satisfaction

Streamline patient touchpoints to reduce inefficiencies and increase patient satisfaction.

Allow your patients to experience a simpler, integrated financial journey while you maximize the reimbursement of each encounter.
Problems Solved

A holistic approach to the patient financial experience.

Interacting with patient financial balances in the traditional siloed approach causes frustration and lost revenue. Our well-rounded approach focuses on the patient balance management experience, ensuring satisfied patients and enhanced reimbursement to your organization.
Challenges:
Declining revenue and poor patient satisfaction led our client to pursue a new vendor who could bolster management…
97%
of balances collected for accounts
with primary insurance
Challenges:
Inconsistent and ineffective patient access processes were affecting revenue & timely delivery of services

Quality improvements

in scheduling, wait times and
financial clearance

Want to talk?

Let our dedicated team of professionals transform your revenue cycle.